Full-time Operation Manager @T&Z Asian Concept LLC

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Job Title

Operation Manager

 

Job Location

940 Market St Ste 122, Fort Mill, SC 29708

 

Duties

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

 

Requirement

At least 3 years working experience of Operation Manager, Restaurant Manager

Extensive food and beverage (F&B) knowledge and ability to communicate with various vendors.

 

 

How to apply

 

Please send your resume to Liu, Hui, tandzasianconcept@gmail.com with the position you are applying for in the subject line.

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