Multilingual Service Advisor @ Downtown LA Motors Mercedes Benz (DTLA,CA)

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With some of the most loyal customers in Los Angeles, DTLA Mercedes Benz is committed to creating a positive, welcoming & team-oriented atmosphere for it’s employees every day. We have a strong and committed staff with many years of experience satisfying our customers’ needs.

We provide our team with one of the most competitive compensation + benefits package in the industry.

We are seeking a Korean/English or a Chinese/English speaker (MANDATORY).

Job Title:

  • Multilingual Service Advisor – Experience Needed

REQUIREMENTS:

  • Korean/English and/or Chinese/English speaking is A MUST
  • Accredited training in service advisor skills, customer satisfaction and quality control.
  • Automotive service advisor experience.

Must be willing to submit to a background check & drug screen

RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.

BENEFITS:

  • 401k
  • Paid Vacation
  • Paid Training
  • Medical, Dental, Vision insurance
  • Extensive, hands-on training from Mercedes Benz corporate (in person & online)


How To Apply

Please send your resume to careers@hgplus.com with the position you are applying for in the subject line.

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