Escape Artists/Front Desk/Floor Staff/Game Masters/Customer Experience Experts/Retail Manager/Assistant Manager @ Exit Game (Monterey Park,CA)

Exit Game is the biggest, baddest, and most high-tech escape room experience in Southern California. Locked in a room together, players in groups of up to 10 must search through our simulations for clues and solve puzzles to escape a real life series of video-game like scenarios within 60 minutes. Each experience contains a series of rooms that is part of the larger maze in a themed, unique, and fully immersive atmosphere using Hollywood-grade props. Be prepared to be visually stimulated and mentally challenged every step of the way. It’s a thrilling race against time!

LOCATION

Monterey Park


1. JOB TITLE

Escape Artists / Front Desk 

JOB SUMMARY

What we look for in an Exit Game employee:

A positive team player with a sense of humor! Exit Game seeks to provide the best experience for our customers. Our employees are expected to demonstrate complete accuracy when resetting the games along with top-quality customer service.

Responsibilities include but are not limited to:

  • Accurately and quickly reset each mission. Attention to detail and ability to work in fast-paced environment. Great learning and memory skills are a huge PLUS.
  • Greeting and escorting guests and ensuring they receive the highest level of customer attention at all times.
  • Creating bookings on the Bookeo system. Maintaining accurate records.
  • Provide information about what an escape room is and what Exit Game has to offer.
  • Provide WOW Customer Experience, all the time.
  • Clean and maintain the store at all times to achieve high level of excellence
  • Maintain/Track all inventory and follow Loss Prevention guidelines.

WORKING HOURS

Evenings and weekends. Flexible weekday hours

Part-Time/ Full-Time

Open to part-time and full-time. Flexible availability during the week (Weekend Availability a PLUS!!)

 

QUALIFICATIONS

  • The ability to accurately reset missions is absolutely essential. Need to have that EYE for detail. Must be able to work hard and fast in an often high energy, high paced atmosphere.
  • Flexible availability during the week (Weekend Availability a PLUS!!)
  • Previous escape room is not required but a plus.
  • Retail / Customer Service experience NOT required but a PLUS.
  • Mandarin Chinese speaking is a PLUS!

 

 

JOB TITLE

Floor Staff / Front Desk 

JOB SUMMARY

What we look for in an Exit Game employee:

Please tell us your availability when applying.

A problem solver and someone willing to make the company their primary focus! We at Exit Game seek to provide the best experience for our players. All of our employees are expected to demonstrate complete accuracy when resetting the games on top of the best quality of customer service. This is for the store manager position and you will need to know all aspects of retail management. This position has opportunities for bonus and promotions if the store metrics can be met. We are willing to train prospective managers who show the right level of dedication to the store.

WORKING HOURS

Evenings and weekends. Flexible weekday hours

Part-Time/ Full-Time

Open to part-time and full-time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include but are not limited to:

  • Accurately and quickly reset each mission with no errors
  • Greeting and escorting guests to their desired missions
  • Giving hints to players when needed
  • Creating bookings on the Bookeo system
  • Provide information about what an escape room is and what Exit Game has to offer
  • Provide quality customer service
  • Clean and maintain the store
  • Maintain inventory of supplies

 QUALIFICATIONS

  • The ability to accurately reset rooms with attention to detail
  • Flexible availability during the week (includes weekends)
  • Customer service experience is a plus
  • Mandarin speaking
  • High School Diploma or higher

3. JOB TITLE

Game Masters / Customer Experience Experts

JOB SUMMARY

What we look for in an Exit Game employee:

A problem solver and someone willing to make the company their primary focus! We at Exit Game seek to provide the best experience for our players. All of our employees are expected to demonstrate complete accuracy when resetting the games on top of the best quality of customer service. This is for the store manager position and you will need to know all aspects of retail management. This position has opportunities for bonus and promotions if the store metrics can be met. We are willing to train prospective managers who show the right level of dedication to the store.

WORKING HOURS

Evenings and weekends.

Part-Time/ Full-Time

Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include but are not limited to:

  • Accurately and quickly reset each mission. Attention to detail and ability to work in fast-paced environment. Great learning and memory skills are a huge PLUS.
  • Greeting and escorting guests and ensuring they receive the highest level of customer attention at all times.
  • Creating bookings on the Bookeo system. Maintaining accurate records.
  • Provide information about what an escape room is and what Exit Game has to offer.
  • Provide WOW Customer Experience, all the time.
  • Clean and maintain the store at all times to achieve high level of excellence
  • Maintain/Track all inventory and follow Loss Prevention guidelines.

 QUALIFICATIONS

  • The ability to accurately reset missions is absolutely essential.
  • Need to have that EYE for detail.
  • Must be able to work hard and fast in an often high energy, high paced atmosphere.
  • Flexible availability during the week (Weekend Availability a PLUS!!)
  • Previous escape room is not required but a plus.
  • Retail / Customer Service experience NOT required but a PLUS.
  • Mandarin Chinese speaking is a PLUS! (but not required)

4. JOB TITLE

Retail Manager or Assistant Manager 

JOB SUMMARY

What we look for in an Exit Game employee:

A problem solver and someone willing to make the company their primary focus! We at Exit Game seek to provide the best experience for our players. All of our employees are expected to demonstrate complete accuracy when resetting the games on top of the best quality of customer service. This is for the store manager position and you will need to know all aspects of retail management. This position has opportunities for bonus and promotions if the store metrics can be met. We are willing to train prospective managers who show the right level of dedication to the store.

WORKING HOURS

Evenings and weekends.

Part-Time/ Full-Time

Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include but are not limited to:

  • Mastering general floor staff duties such as resetting the rooms and booking reservations.
  • Being able to properly portray what escape rooms are and what our company offers.
  • Providing quality customer service and resolving any issues that may arise
  • Making sure that the storefront is presentable, and that the operations are running smoothly and on schedule.
  • Evaluating and managing employees to ensure that all tasks are being done correctly.
  • Problem-solving to resolve daily store-related issues.
  • Marketing, measurements and all general retail operations.
  • We are willing to train, but only for exceptionally hard working candidates.
  • Staffing, Marketing, and general day to day operations of a retail space
  • General handyman skills are a plus but not necessary

QUALIFICATIONS

  • This is for the store manager position and you will need to know all aspects of retail management. This position has opportunities for bonus and promotions if the store metrics can be met. We are willing to train prospective managers who show the right level of dedication to the store.
  • Mandarin Chinese speaking is a PLUS!

COMPENSATION / BENEFITS (optional)

Salary: $30,000.00 to $45,000.00 /year


How To Apply

Please send your Cover Letter and Resume to careers@hgplus.com with Subject Line of Job Title_Name.

Leave a Reply

Your email address will not be published. Required fields are marked *