Center Director/Enrollment Coordinator/Enrollment Manager @ FLEX College Prep(Los Angeles /Pasadena/Irvine)

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FLEX College Prep was founded in 2001, providing tutoring and enrichment services for pre-collegiate students. Since that time, FLEX has expanded its offering to include a multitude of other services, including academic and college admissions counseling. The FLEX education model is based on a philosophy of interactive learning and creative teaching, and focuses on four key factors in creating an environment most conducive to learning: top caliber instructors, small class sizes, differentiated instruction, and comprehensive counseling.

Additionally, FLEX is planning significant domestic and international expansion in the next 12-18 months, providing employees with many opportunities for growth and advancement.  FLEX recently expanded domestically to Pasadena, CA and internationally to Bangkok, Thailand.  We are in the process of securing financing for expansion to the vibrant city of Shanghai.

For more information about FLEX, visit our website at www.flexcollegeprep.com.


1. JOB TITLE

Center Director

JOB SUMMARY

We are seeking a Center Director to become an integral part of our team! You will take charge of implementing the vision, mission, and core values established by FLEX at our Diamond Bar branch.

WORKING HOURS

Tuesday – Saturday

  • Tuesday – Friday : 11:00 am – 8:00 pm
  • Saturday: 9:00 am – 5:00 pm

Part-Time/ Full-Time

Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Center Director will report directly to FLEX’s Enrollment Director, and provide direct support in the following areas:

1. Marketing

  • Support the development and execution of marketing strategies (e.g., direct mailing programs, fliers at libraries, newspaper ad campaigns, etc.)
  • Analyze the effectiveness of marketing programs
  • Establish and maintain relationships with PTA groups with whom FLEX can develop alliances and for whom FLEX can provide services

2. New Business Development

  • Maintain relationships with PTA groups for whom FLEX provides special programs and services
  • Identify new organizations for whom FLEX can provide special services or with whom FLEX can develop alliances

3. New Program Development

  • Research industry trends and propose new courses and programs
  • Monitor changes in the emphasis and focus of the education industry
  • Monitor competitor programs and FLEX’s position in the market

4. Operations

  • Oversee prospective student management (e.g., answering phones, conducting customer meetings, administering diagnostic tests, etc.)
  • Oversee current student management (e.g., work with tutors to report on student progress, conducting progress report meetings, counsel students on which classes to take next, etc.)
  • Manage client billing on a weekly basis

QUALIFICATIONS

  • Previous experience in education administration or other related fields
  • 3-5 years Sales and/or customer service experience
  • Extremely polished and professional appearance
  • Ability to prioritize and multitask
  • Deadline and detail-oriented
  • Excellent written and verbal communication skills
  • Bilingual Mandarin Chinese

COMPENSATION / BENEFITS 

Compensation (commensurate with experience): $40-60,000 per year + commission

LOCATION
Diamond Bar


2. JOB TITLE

Enrollment Coordinator

JOB SUMMARY

FLEX is seeking dynamic and customer-driven individuals to service its diverse client base, and drive and support center enrollments.

WORKING HOURS

Tuesday – Saturday

  • Tuesday – Friday : 11:00 am – 8:00 pm
  • Saturday: 9:00 am – 5:00 pm

Part-Time/ Full-Time

Full Time or Part Time (Full time preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Interacting with clients to provide and process information in response to inquiries, concerns and requests about products and services
  • Building formal and informal relationships with customers and internal team members
  • Answer phone calls and messages
  • Maintaining customer records efficiently and effectively.
  • Coordinate counseling meetings and tutoring sessions with counselors and instructors
  • Training is provided.

QUALIFICATIONS

Required:

  • Associate or Bachelor’s Degree
  • Excellent organizational and people skills
  • Previous customer service/office management experience
  • Ability to clearly convey information to clients and colleagues in a timely, concise manner
  • Ability to set priorities, multitask, and meet deadlines
  • Capacity to work independently without close supervision or as part of a team
  • Fluency in spoken Mandarin

Highly Desired:

  • Familiarity with the college admissions process

COMPENSATION / BENEFITS (Optional)

Compensation (commensurate with experience):

  • $15-18 per hour.
  • Full-time employees will be considered for benefits after 6 months of employment.

LOCATION
Pasadena, CA


3. JOB TITLE

ENROLLMENT MANAGER

JOB SUMMARY

FLEX is seeking dynamic and customer-driven individuals to service its diverse client base, and drive and support center enrollments. The Enrollment Manager will attend events, meet one-on-one with prospective clients, maintain current client relationships and work alongside the Center Director to achieve monthly revenue targets.

WORKING HOURS

Flexible. Company typical working hours are:

Tuesday – Saturday

  • Tuesday – Friday : 11:00 am – 8:00 pm
  • Saturday: 9:00 am – 5:00 pm

Part-Time/ Full-Time

Part time or full time (full time preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Interacting with clients to provide and process information in response to inquiries, concerns and requests about products and services
  • Attend and participate in FLEX activities such as college fairs and seminars; identifying new potential customers
  • Evaluating students’/families’ needs and advise as to which FLEX service(s) would best suit their particular needs
  • Register students for FLEX services (Admissions Consulting, Classes, Private Tutoring, etc.)
  • Assist in student and tutor scheduling
  • Provide families with formal progress reports
  • Additional duties and projects may be assigned.

QUALIFICATIONS

Required:

  • Bachelor’s Degree
  • Strong interpersonal communication skills, ability to establish rapport with students, parents, and co-workers
  • Sales experience or strong desire to gain sales experience is a must
  • Excellent time-management, attention to detail, and organization skills
  • Fluency in spoken Mandarin

Preferred

  • Experience in or extensive knowledge of the U.S. college prep industry

COMPENSATION / BENEFITS (Optional)

$15-20/hr + commission (commensurate with experience)

LOCATION

Hiring for three locations:

  • Los Angeles, CA
  • Pasadena, CA
  • Irvine, CA

 How To Apply

Please send your Cover Letter and Resume to careers@hgplus.com with Subject Line of Job Title_Name.

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